The Clermont Club login and member access

How member access really works here

The Clermont Club is not built like a normal online casino site. It lives at 44 Berkeley Square in Mayfair, a Grade I listed Palladian townhouse. A physical casino, not a digital playground. So if you were hoping for a simple “sign up and play now” button, this particular venue does things differently.

Any kind of access, whether on-site or through a member portal, runs through a controlled, private membership process that the club handles itself. There is no public self-signup link, no quick account wizard, no one-click registration. The Clermont Club login is there to support existing members and their administration, not to offer remote gambling over the internet.

The only official domain you should use is clermontclub.com. That is the single verified online presence. If you see any other website describing itself as an official login page, or claiming to be an online version of The Clermont Club, you should be very cautious. No secondary domains are listed by the UK Gambling Commission, and none are named by the operator, Clermont Leisure (UK) Limited.

Getting into your account step by step

If you already hold membership, the usual route into your account looks roughly like this:

1. Open your browser and type clermontclub.com into the address bar.
2. On the homepage, find the “Members” or “Login” area, often in the top-right corner.
3. Click through to the secure login or authentication screen.
4. Type in the email address that is tied to your membership profile.
5. Enter your current password exactly as it was set.
6. Complete any two-factor or two-step verification if the system asks for it.
7. After that, you should land on your personal member dashboard.

There is one small, practical habit that tends to help with portals like this. Try to access your account from the same browser and device that you used when you first set things up. It is not a rule, but it reduces the chance of extra security checks, extra codes and delays when the system thinks something looks unusual.

If you open the site and see a message about the club being “temporarily closed”, that is not just a website issue. It usually mirrors the casino’s real operating status. There have been several closures and restarts: the club shut its doors in 2018, reopened around 2020 under Mayfair Casino Ltd, and later went into another temporary closure in 2022. So before you make plans and head into Mayfair, it is worth confirming how things stand at that moment.

Recovering your login credentials

When you lose access to a private members account here, it is similar to other casinos in some ways, but a little tighter in others. Your membership account is linked to identity documents and personal details that were provided when you first applied. Because of that connection, the club needs to be sure they are really dealing with you before anything is reset.

Try working through things in this order:

1. On the login page, look for “Forgot password” or “Reset password” and click it if it is visible.
2. Enter the same email address that is stored on your membership record.
3. Check the inbox for that address, and also look in the spam or junk folder, as password emails sometimes land there.
4. Use the reset link that arrives, then choose and confirm a new password.
5. If nothing reaches you after several minutes, it could mean the email you typed does not match what they have on file.
6. In that case, call the club directly on +44 20 7952 8688 for member support.
7. Or send a message to [email protected], including your full name and your membership reference details.

From there, a staff member will usually step in, confirm your identity with a few checks, and help you back into your account. If for some reason phone or email conversations do not resolve the problem, you can still write to the head office at 20 North Audley Street, London W1K 6WE and ask for assistance in restoring your access.

First-time access and new membership

If you are not yet a member, there is nothing to log into. The process starts one step earlier, with a membership application instead of a registration form on a public page. The Clermont Club is operated as a private members casino, which means entry to the building and access to the gaming floor both require approval in advance. That approach is the norm for licensed Mayfair clubs under UK regulation.

The rough sequence usually looks like this:

1. Go to clermontclub.com and navigate to the section that deals with membership enquiries or applications.
2. Complete the contact or application form with your details and a short explanation of your interest.
3. Wait for the club to respond, bearing in mind that the reply may take a few working days.
4. When your application is approved, you will be given either direct login credentials or clear instructions about creating your member account.
5. Use those credentials to sign in through the member portal on the official website.
6. On your first login, be ready to confirm your identity again and read through the membership terms that apply to you.

All of this sits within UK law. Every member must be at least 18 years old. Identity checks are built into the process and are used to support anti-money laundering controls and responsible gambling duties. These requirements align with the UK Gambling Commission licence for Clermont Leisure (UK) Limited, which holds account number 2991 under licence reference 002991-N-104015-016.

What you actually get in the member area

It helps to be clear about what the member portal is and what it is not. The Clermont Club login does not unlock a remote gambling platform. There are no online slots, no live-streamed tables, no sports betting page sitting behind your username. It is an administrative extension of a land-based casino, not a full online casino product.

Inside the member area, you can typically expect content along these lines:

1. Your personal details, membership level or status, and basic profile information.
2. Settings for communication, plus a history of key messages or correspondence.
3. Tools or options around planning visits, reservations or events at Berkeley Square.
4. Updates on club news, changes to opening hours, or information on operational status.
5. A direct channel to get in touch with the membership or reception team.

That is basically the scope. You handle your account and your practical arrangements online, and you do your actual gaming at the Berkeley Square venue, on the tables, under the supervision and rules of the casino team.